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I have given this place 3 or 4 chances in the past year and a half since I moved to Crestwood IL. One time although 3 workers were in the place and I was waiting out in the cold they didn’t open door till 915am then stated it was cuz of computer problems. Another time...
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1.0
I didn't like
  • Very bad customer service
  • Unprofessional staff
  • Incompetence
#1117204
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Avoid the broadway/belmont and western/roscoe locations.the employees will tell you anything that sounds good to them.called roscoe location in evening,told come in the paticular stylist will be in 9to3.traveled from north to south.got there.told she will be in at...
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1.0
#1109856
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I have been going to Supercuts for 12 years. I downloaded the Supercuts app when it became available. I recently moved to another state. There is a Supercuts close to where I live. Every time I would arrive for my appointment after using the app, the receptionist would...
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2.5
#1109582
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Supercuts - Horrible

Supercuts
#1119427
Stylist does not know how to cut ethnic hair I guess this barbershop is only for "whites "
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Supercuts - Witness staff treated poorly

Supercuts
#1119283
1.9
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Your staff treats everyone poorly no matter the location, your rules are awful and I witness many friends who have worked at locations fall apart at the terrible work environment your company finds suitable. You are not a military school, you're a *** hair salon.
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Supercuts - Poor service

Supercuts
#1119054
1.9
Details
Checked in only 1 stylist available the other on conference call so I came back in 30 min and my stylist was taking other customers after I had already checked in. I had an issue with the other stylist on duty before, told to come back in another 30 min. Ridiculous so understaffed & never more than 2 stylist on.
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Supercuts - Horrible and unskilled people working there

Supercuts
#1105796
1.0
Details
My hair was raped! Stupid people that dont listen or care what you want. I think most of them went to beauty school on line. The whole experience wad a disaster! Never again!
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I am a female and I wanted a short but wispy hair cut, showed her a picture. She suggested cutting off hair with the buzzer. I didn't think she was completely going to shave off my hair. I wanted to hurt her, but I felt terrible for her working in a sauna. I guess...
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2.1
#1104177
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74 yr. man with white beard WANTED light cut , little thinning, hair left over the ears this was agreed to she started with shears asking me showing blade sizes I had no idea what she meant. with 7 strokes all my hair was SHEARD down to 3/8 left & right side cut down...
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#1103179
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This is specific to Johnston IA Supercuts. It appear that they don't take much time to cut your hair just cut you hair doesn't matter it's even even as asked . None would put honest effort to cut your hair to make it what you have asked for. It not one time...
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1.8
#1102994
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I put in my zipcode, and it found the store, but no options to check in. Tried again, nothing. Tried a third time nothing. Then the check in button appeared, but only for a millisecond before vanishing...still cannot check in. Gonna have to go down in person because...
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#1099603
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I have been waiting for 1 1/2 hours for the Manager Monica at the Victory Drive Location. I waited outside by the door at 5 til 11 am. I called the Manager at the Mall Blvd Lovation to ask if anyone was coming in. They had no clue until the called Monica. I understand...
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#1095273
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Worst hair color ever.. Yellow school bus.. Yellow canary Golden brick Sunshine Have better color than i do. Took 6 hours To cut and color. If thats what you call it. I call,it abuse. No water, no bathroom, never asked me. Never asked if i wanted a magazine,...
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#1094066
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Made an appt for 2:00 on 8/10, got there @5 min till, Ashley was not suppose to get there till 2 she was working already , sat there 15 min she was not in any hurry at all and involved in conversation,she could have cared less that I had an appt. why make an appt ????...
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4.0
#1086073
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