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Showed the hairdresser what I wanted but she ruined everything. My usual stylist was not there and I thought I would get it cut since I had come all the way. Was very disappointed and angry because it’s ruined now. Even the colour is not right. I’ve got colour on my...Read more
Stylist does not know how to cut ethnic hair I guess this barbershop is only for "whites "Read more
Supercuts - They cut how they want your hair to look
Son asked for a simple cut of 6 on sides and 8 on top. Hair butcher took it upon herself to do a 5 on sides and 6 on top. When I asked why, she just said she was sorry for the mistake. Then they proceeded to charge for the haircut with a 2.00 discount because “he still received a good haircut”. I don’t understand how it was even considered good when they got it ALL wrong... smh
Supercuts - Witness staff treated poorly
Your staff treats everyone poorly no matter the location, your rules are awful and I witness many friends who have worked at locations fall apart at the terrible work environment your company finds suitable. You are not a military school, you're a *** hair salon.
Supercuts - Poor service
Checked in only 1 stylist available the other on conference call so I came back in 30 min and my stylist was taking other customers after I had already checked in. I had an issue with the other stylist on duty before, told to come back in another 30 min. Ridiculous so understaffed & never more than 2 stylist on.
Supercuts - Horrible and unskilled people working there
My hair was raped! Stupid people that dont listen or care what you want. I think most of them went to beauty school on line. The whole experience wad a disaster! Never again!
I have given this place 3 or 4 chances in the past year and a half since I moved to Crestwood IL. One time although 3 workers were in the place and I was waiting out in the cold they didn’t open door till 915am then stated it was cuz of computer problems. Another time...Read more
I didn't like
- Very bad customer service
- Unprofessional staff
Avoid the broadway/belmont and western/roscoe locations.the employees will tell you anything that sounds good to them.called roscoe location in evening,told come in the paticular stylist will be in 9to3.traveled from north to south.got there.told she will be in at...Read more
I have been going to Supercuts for 12 years. I downloaded the Supercuts app when it became available. I recently moved to another state. There is a Supercuts close to where I live. Every time I would arrive for my appointment after using the app, the receptionist would...Read more
I am a female and I wanted a short but wispy hair cut, showed her a picture. She suggested cutting off hair with the buzzer. I didn't think she was completely going to shave off my hair. I wanted to hurt her, but I felt terrible for her working in a sauna. I guess...Read more
74 yr. man with white beard WANTED light cut , little thinning, hair left over the ears this was agreed to she started with shears asking me showing blade sizes I had no idea what she meant. with 7 strokes all my hair was SHEARD down to 3/8 left & right side cut down...Read more
This is specific to Johnston IA Supercuts. It appear that they don't take much time to cut your hair just cut you hair doesn't matter it's even even as asked . None would put honest effort to cut your hair to make it what you have asked for. It not one time...Read more
I put in my zipcode, and it found the store, but no options to check in. Tried again, nothing. Tried a third time nothing. Then the check in button appeared, but only for a millisecond before vanishing...still cannot check in. Gonna have to go down in person because...Read more
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