Contact Supercuts Customer Service
Supercuts Phone Numbers and Emails
Toll-Free Number:
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(800) 345-7811
Customer Service:
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(678) 691-1566Atlanta, Georgia, USA
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(618) 355-0731Belleville, Illinois, USA
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(303) 494-5044Boulder, Colorado, USA
Supercuts Emails:
Supercuts Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Supercuts Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Supercuts is 8003457811. 88% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 24% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 23 seconds.
Be prepared for the call as Supercuts may ask you for the following information to identify you as a customer: first and last name or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Supercuts Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Supercuts is 8003457811. 88% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 24% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 23 seconds.
Be prepared for the call as Supercuts may ask you for the following information to identify you as a customer: first and last name or phone number.
People call Supercuts mainly because of product/ service, request for information and staff.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Supercuts is departmentcs@regiscorp.com. 88% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Supercuts Website:
Supercuts Help Center:
Corporate Office Address:
Other Info (opening hours):
Locations:
Canada
85 Laird Dr Unit H01003A
Toronto, ON M4G 3T7
Puerto Rico
205 Calle Federico Acosta #101
San Juan, PR 00918
Privacy Inquiries
Regis Corporation
3701 Wayzata Blvd.
Minneapolis, MN 55416
How Good is Supercuts's Customer Service?
Summary of Supercuts Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Supercuts?
Product/ Service Question:
- “Complaint against an employee”
- “Complaint”
- “Complaint about glenda”
Staff Question:
- “Bad service walked out”
- “Customer service very bad”
- “Trouble with service”
Request for Information Question:
- “I was sent an invite to be a training model I confirmed through an RSVP, today is the day, and nobody’s gotten back to me”
- “To talk to supercut”
- “Inquiry about a store in Yuma AZ”
Payments and Charges Question:
- “Payment”
- “Salon closure and overcharge”
- “Overcharged”
Employment Question:
- “I need my w-2 from last year”
- “Last Paystub, locked out of account”
- “Previous employee needing w2, paycheck, paystub”
Cards Question:
- “To update my card information on file”
- “Gift card balances”
- “Problem with gift card”
Shipping and Delivery Question:
- My reason of my calls is because I had a bad experience yesterday at one of your locations where they left dye and bleach all over my skin and ruined my shirt while I was leaving
- “Location closed without acknowledgement to the customers”
- “Wanted to purchase gift certificates. Still have not received a call back.”
Activation/ Cancellation Question:
- “Cancel membership”
- “Unsubscribe my email”
- “Cancellation”
Account Question:
- “Subscription”
- “Reward points”
- “Purge accounts”
Refund Question:
- “Refund for haircut”
- “Bad hair cut asking for refund”
- “Refund”
Return/ Replace Question:
- “Change of payment card”
- “Need to change account to b charge”
- “Need to change account to be charge”
Other Question:
- “Unhappy with sevice”
- “Bad experience”
- “Fuckd up my hair”
Compare Supercuts Customer Service To
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