Not resolved

I made an appointment for the supercuts at 5:30 P.m. at supercuts of 8103 Bandera Rd #100, San Antonio.

When we got there I told them I had an appointment at 5:30, but the person still told me they were running behind and that I would have to wait because there was another person in the waiting area and he was ahead of us.

WHAT'S the point of making an appoinment, if they'll just do whatever they want? I can understand it's just an estimate, but someone ahead of me? and still waiting? really? I will do all I can to avoid them.

Product or Service Mentioned: Supercuts Hair Service.

Reason of review: Poor customer service.

Monetary Loss: $40.

Company wrote 0 public responses to the review from May 29, 2016.
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