I'm getting married in 9 days and 4 days ago I went to supercuts for a trim to even out my hair. The lady cutting my hair said it would look great in a bob.
I said no, my hair is too thick and wavy for a bob. After her sales pitch for anti frizz nonsense she went back to the bob thing and I said just make it even, I'm getting married and I don't it to look ***. Short story even shorter, I got a bob cut and it looks ***. She said she was cutting it to shoulder length and it's at least 2" above my shoulder.
I'm so devastated that my hair is so ugly before my wedding. They offered to fix it for free, but seriously, it's already way too short and there's nothing that can be done. After I called the regional office they said they'd give me a refund. And, on top of it, I work in a restaurant and need half a dozen bobby pins to keep my hair up so I don't get hair in people's food.
Also readjusting my hair every 10 minutes got old fast. I told this lady that too and apparently my wedding and job didn't matter.
Product or Service Mentioned: Supercuts Haircut.
Reason of review: Poor customer service.